Diversity and Equality Awareness Training

DURATION: 1 Day

CERTIFICATION: Certificate of attendance available on request

DATE: Click to see our open course schedule for next available date

ABOUT THIS COURSE:

TRAINING AIM:
This course introduces participants to the concepts, theories and practices of Diversity and Equality Awareness which are essential to the successful operation of any organisation. This course will be of benefit on an organisational and individual level. The course will discuss Irish Law relating to equality, cultural awareness and encourage participants to think inclusively. Pre-conceived notions of people based on their gender, age, religion, sexual orientation, race or a myriad of other characteristics can get in the way of productivity. Thus assisting the organisation and its employees to work better together and to be aware and value the differences of their increasingly changing client base.

PROGRAMME OBJECTIVES:

This course provides an introduction to Diversity and Equality Awareness that will assist in the following:

• Increase sales
• Facilitate productivity
• Aiding compliance with equality legislation
• Positive personnel morale
• Staff retention
• Promote customer loyalty

These will be achieved by covering the following topics:

• Irish Equality Legislation
• Negative and Positive Case Studies
• Stereotyping and Generalization
• Intercultural Communication
• Harassment, Sexual Harassment & Bullying

TRAINING APPROACH:
The training course is delivered in an informal manner with the use of audience participation in discussion and practical sessions. These will assist participants to learn and understand the benefits of being sensitive to the beliefs, cultural and social differences of individuals.

TARGET TRAINEE PROFILE:
This course is ideal for employees in all organisations on a management and front line level as Diversity and Equality Awareness is necessary in all sectors.

BOOKING ENQUIRY: