Open Course Schedule

These courses are open to individuals and group participants. The advantage of attending an open course is you have the opportunity to network with participants from different backgrounds and industries, which provides an additional learning experience.

Prior to the course starting all participants will provide a brief profile to TSS to ensure everyone gets the best out of the course. Class sizes are limited to allow for individual attention.

To make a booking for any of the courses below, please visit the course web page and complete the booking form (entering your preferred dates from those list below). If the course you wish to book is not listed, please contact us.

FETAC Programmes:

Consultative Selling (FETAC Level 6) - Mar 14th, 21st & 28th - Dublin

Customer Care (FETAC Level 5) - Mar 8th & 15th - Cork

Train The Trainer (FETAC Level 6) - Mar 13th, 20th & 27th - Dublin

Managing People (FETAC Level 6) - May 17th, 24th & 31st - Dublin

One Day Programmes:

Customer Care - Feb 16th - Dublin

Managing Salespeople - Feb 22nd - Dublin

Conflict Resolution - Dealing  with Problem People - Mar 21st - Dublin

Effective Supervision - Mar 28th - Dublin

Technical Customer Care - Apr 4th - Dublin

Succession Planning - Apr 11th - Dublin

How to Create New Sales Opportunities - Apr 18th - Cork

Time Management & Personal Organisation - Apr 18th - Dublin

Cash Collection - Apr 25th - Dublin

Telesales - May 2nd - Dublin

Key Account Management - May 9th - Dublin

Customer Care - May 16th - Dublin