Performance Appraisals

DURATION: 1 Day

CERTIFICATION: Certificate of attendance available on request

DATE: Click to see our open course schedule for next available date

ABOUT THIS COURSE:

The Performance Appraisal is central to the whole Performance Management process. Many Managers have responsibility for appraising their subordinates’ performance within a formal appraisal scheme. All too often such schemes do not work as well as they should, and systems can fall into disrepute. Yet other organisations see their appraisal schemes as fundamental to their success. To work properly, good appraisal schemes need to be supported by the very special skills of appraisal interviewing.

COURSE OBJECTIVES:

By the end of the course, participants will be able to:

• Identify the purpose and scope of the appraisal interview
  
• Outline the steps required to prepare for this type of interview
  
• Conduct appraisal interviews so that the subordinate is motivated to improve his or her performance
  
• Use the appraisal interview as an opportunity to facilitate change Identify training and development needs through the use of appraisal interviewing

WHO SHOULD ATTEND?

This course is for anyone who is required to conduct appraisal interviews. No previous experience is required.

COURSE CONTENT:

Module 1: Effective Performance Management:

• What is Performance Management
• Benefits of Performance Management
  
• Key Elements Setting Objectives Monitoring

Module 2: Introduction to Performance Appraisal

• Definitions Recommended Steps in the Performance Appraisal Process
  
• Common Features of Performance Appraisal Forms

Module 3: Performance Appraisal

• Objectives of Performance Appraisal
  
• Goals of Performance Appraisal
  
• Appraisee’s Goals
  
• Organisational Goals
  
• The Importance of Assessing Performance

Module 4: The Performance Appraisal Interview

• Before the Interview
• Assessing Critical Incidents
  
• During the Interview
  
• After the Interview

Module 5: Conducting a Performance Appraisal

• Definition Advantages of Performance Appraisals
• Requirements for Successful Appraisal
  
• Action Checklist: 
  • - Prepare for the Meeting
  • - Arrange for Appraisal Discussion
    
  • - Prepare the Environment
    
  • - Use the Consultative Approach
    
  • - Start the Discussion

Module 6: Feedback

• Recommended Steps in Giving Feedback
  
• Receiving Feedback
  
• Guidelines for Feedback
  
• Advantages of 360 Degree Feedback
  
• Disadvantages of 360 Degree Feedback
  
• Action Checklist Do’s and Don’ts of 360 Degree Feedback
  
• Glossary of Terms related to 360 Degree Feedback

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