Introduction to Key Account Management

DURATION: One-day

CERTIFICATION: Certificate of attendance available on request

DATES: Click to see our open course schedule for next available date

ABOUT THIS COURSE:

Key Account Management - Strategies to protect and develop your most valuable customer accounts.

This course is aimed at experienced Sales People or Sales Managers who want to develop as professional account managers and in turn increase sales revenue and profit from existing clients.

COURSE OBJECTIVES:

Understand and be able to apply the principles of client centred selling.

Plan a professional and strategic approach to assessing and working your key accounts.

Create and maintain a long-term profitable business partnership.

Develop your ability to communicate and investigate with professional buyers.

COURSE CONTENT:

• Understanding the role of an Account Manager
• Client Centred Selling
• Time Organisation
• Understanding and satisfying your client’s requirements.

BOOKING ENQUIRY: